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Webinar: Automating the Entire Lending Communication Cycle

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August 24, 2022 at 10 AM CST

Introducing Vergent Connect powered by TCN

Vergent and TCN are excited to announce their recent integration to help streamline the entire lending cycle management. Bringing together both Vergent and TCN’s industry expertise, this new and advanced integration will help streamline the entire lending cycle. Join the live webinar to get a comprehensive overview of what this integration means for you and the new capabilities you have available.

What you’ll learn

  • Reduce communication and call center costs
  • How to effectively use ringless voicemail delivery
  • How to better automate all communications in the lending cycle
  • Best ways to enhance your bottom line with increased workflows
  • How to dramatically decrease collection costs
  • Ways to improve the customer experience while automating loan communications
  • How to effectively use an end-to-end communication platform — voice, chat, email and SMS

This seamless integration is now available to all VergentLMS users.

Presenters

Clint Laubaugh

Sales Executive | TCN

Clint Laubaugh is TCN’s Northeast/Mid Atlantic Regional Sales Director, specializing in the ARM and Service industries. Clint graduated from Rutgers University with a degree in Business Administration and has spent the better part of the past 20 years connecting and improving the call center industry one connection at a time.

Much of Clint’s free time is spent with his family at the beach and flying drones. When he is not out relaxing on the sand, he is hard at work striving to learn and grow professionally.

Gio Laverdi

Director of Product Utilization and Training | VergentLMS

Gio has been in the FinTech space since 2015 where he worked primarily as a Product Manager to define business needs for Loan Management Software.  Having worked on the Vergent Platform since early 2017, Gio is now working with both internal teams as well as external clients.  With previous experience in Business Analysis, Quality Assurance and Operations, Gio’s current goals are to bring an understanding of the Vergent LMS software and to train users on the many configurable capabilities and client tailored solutions.