Simple, Clean, Easy-to-Use: Contact Center Software Integrations
Our web-services API allows for customized integration with whatever application you are using. It’s simple, clean, and easy to use.
We’ve partnered with leading CRMs, and if yours isn’t one of them or if you have a proprietary solution, we’ll work with you to ensure a smooth integration.
To allow versatility and a numerous amount of options, TCN’s API already boasts the following features:
- Seamless data transfers
- Enhanced broadcast functionality
- Same features as SaaS plus enhanced functionality
- Enhanced reporting
- Quick graphical summary
- Summary of broadcast settings
- Real-time dashboard reporting
- Dashboard monitoring of broadcast
- Real-time review of connected calls
- Live monitoring of calls
- Manage campaigns in real-time
Our API also integrates with the agent work experience to provide
- Click-To-Dial functionality
- Auto-Pause call recordings during payment processing
- Create and manage agents
Request a Demo Click or call today for a free demo and let us help you transform your Contact Center.