Lawn Care Made Simple

Apr 06, 2017

Posted In: Cloud Call Center Software Author: TCN

Automating Your Customer Connections with TCN

No matter your business or message, you want to get the word out about what you do. Hundreds of lawn care companies are saving time and money by automating their calls. Let TCN help your business automate communication with your customers.

With TCN powering your outbound call center, automated calling can be easier than ever before. Uploading, recording, and sending can be accomplished in just three simple steps. TCN’s automated dialing and interactive messaging system can complete calls regarding payment processing, account upgrades, classified renewals, emergency notifications, and more.

Our services can support an infinite number of applications:

Call Aheads

  • Save Time & Money
  • Notify Customers Prior to Service

Renewal Reminders

  • Reminder that Services are About to Begin
  • Notify of Pre-Pay Mailing
  • Customer Satisfaction Surveys
  • Thank You Calls
  • Service Follow Up

Proactive Informational Messages

  • Care Tips
  • Condition Alerts

Collections

  • Credit Card Decline
  • Past Due Balance

Additionally, TCN offers a virtual call center suite that provides predictive dialing, blended inbound/outbound campaigns, and Agent Gateway – enabling clients large and small to access world-class cloud technology.

So whether you’re a subscription service getting in touch with customers to notify them about a new upgrade to their membership or a direct marketing company trying to get the word out, features like real-time cell phone scrubbing make sure every number you dial is the right one without the hassle.

About the Author: TCN

TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its “always-on” cloud-based delivery model provides customers with immediate access to the latest version of the ClearTouch solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. ClearTouch serves various Fortune 500 companies and enterprises in multiple industries, including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing.