Aug 06, 2015

3 Takeaways from the New TCPA Compliance Ruling

Posted In: Collections, Compliance Author: Mckay Bird

This summer, the Federal Communications Commission (FCC) ruled on 21 requests for clarification on parts of the Telephone Consumer Protection Act (TCPA). The new rulings mean changes for call centers to remain in compliant, and TCN has made sure to address those issues. “The takeaway message of recent TCPA litigation and enforcement is clear: Businesses […]

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Jan 15, 2015

Top TCPA Call Center News Stories of 2014

Posted In: Business Intelligence, Cloud Call Center Software, Collections, Compliance, Press Author: TCN

When you work in a contact center, you get used to an ever-changing and dynamic business environment. New laws, technological advances, and changes in the general market have profound impacts on the industry. This past year was no different. Here’s a quick look back at four TCPA-related events that made industry news in 2014: The […]

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call center software

Oct 14, 2014

The Top 5 Reasons Call Center Software is a Necessity for Your Business

Posted In: Business Intelligence, Cloud Call Center Software, Collections Author: TCN

Have you ever considered the power of leveraging call center software to run your operation? Continual advances in technology have led to cloud-based, VoIP call center software that can automate your tasks and give you capabilities you only imagined before. Not only can you substantially increase productivity across the board, you also have the ability […]

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Jul 21, 2014

TCN to Present Cloud-based Call Center Technology at 2014 ACA International Credit and Collections Conference

Posted In: Business Intelligence, Collections, Conferences & Events, Press Author: TCN

St. George, Utah, July 21, 2014 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced that it will showcase TCN’s Platform 3.0, the industry-leading, cloud-based contact center suite, at the 2014 ACA International Credit and Collections Conference in Chicago, Ill. on July 23-25. […]

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Jul 15, 2013

Collections Made Easy with TCN at the #ACAConv

Posted In: Collections, Conferences & Events Author: TCN

For those attending the #ACAConv 2013 ACA International Credit and Collections Conference in San Diego, this post is for you. In most cases, your first contact with a debtor is your best chance to collect on the debt. For this reason, you should have the best agents and the tools necessary to make the most […]

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Jan 22, 2013

TCN Inc. Drives Exciting New Efficiencies for Automotive Software Solutions Company

Posted In: Collections, Partners, Press Author: TCN

St. George, Utah—TCN Inc. announces the integration of their cutting edge automated dialing technology with AutoStar Solutions’ web-delivered software programs. The suite of exceptional call management tools now available to AutoStar clients will enable them to gain tremendous new efficiencies in such tedious tasks as collection calls while at the same time opening up exciting […]

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Jun 04, 2012

Debt$Net User Group in Las Vegas

Posted In: Collections, Conferences & Events, Press Author: TCN

TCN will be exhibiting at the Debt$Net User Group in Las Vegas, June 5-6. We will be showcasing our automated collection call scheduling integration with Debt$Net’s software. Debt$Net will host educational sessions that will be beneficial for all. For more information on how TCN can transform your collection efforts using our Debt$Net integration, find us […]

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May 14, 2012

TCN in Las Vegas for NABD Conference 5/16-18

Posted In: Collections, Conferences & Events, Press Author: TCN

The National Alliance of Buyers and Dealers Summer is nearly upon us and as the temperature is rising, so is the number of conferences TCN is attending. The NABD (National Alliance of Buy Here, Pay Here Dealers) is holding their annual National Conference at The Venetian/The Palazzo in Las Vegas, Nevada. May 16-18 you can […]

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Feb 24, 2012

College Debt in U.S. Surpasses Credit Card Debt

Posted In: Collections, Press Author: TCN

College Debt in the US A Ticking Time Bomb In the United States, students have now amassed more than one trillion dollars in student loans. That is more then all the consumer credit card debt in the US. According to the National Association of Consumer Bankruptcy Attorneys, college seniors who graduated with student loans in […]

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