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Reassigned Number Database

Users update their numbers, you update consent

Securely retrieve, identify, and update disconnected and toll-free numbers within the United States using the Reassigned Number Database (RND). Keep your call center’s consent lists up to date and compliant.

Keep consumers happy with properly placed calls and texts

Access the Reassigned Number Database through TCN and avoid incorrect calls to consumers. Designed to prevent consumers from getting unwanted calls intended for someone who previously held their phone number, the robust database is managed by the FCC and is updated daily.

Consent Management

Streamline how you manage expectations and consumer consent.

Unrestricted Access

Gain unlimited access to millions of disconnected numbers.

Compliance

Implement flexible compliance rules for “just in time” disconnect date policies.

Easy to query, easy to understand

Get instant insight into results directly from the Reassigned Number Database. With specific outputs, you’ll easily understand what steps to take next.

Outcomes of reassigned number queries

Yes.

This telephone number has been permanently disconnected on or after the date provided.

No.

This telephone number is in the database, but the most recent disconnection date is before the cutoff date provided.

No data.

This telephone number is not in the RND.

Simple and trusted compliance strategies

With the Reassigned Number Database your call center can quickly ensure that a phone number still belongs to the same consumer who previously provided consent.

Get our free Managers Guide to TCPA Compliance eBook

Cell phone scrubbing at your fingertips

Minimize potential TCPA violations by pairing the Reassigned Number Database to TCN’s cell phone scrub. Pair with TCN’s List Management Services Securely to scrub cell phone lists, update compliance rules, and manage customer consent expectations. Enrich and provide context to your call center right from the RND.

“TCN is an integral partner of our organization. Since moving to TCN, we have experienced a significant increase in efficiency and productivity in our call centers. TCN made the 2020 pandemic-related switch to ‘work from home’ simple and painless. We did not skip a beat in operations. TCN continually is improving its robust platform, rolling out new features and enhancements on a regular basis.”

Jennifer McMullen
Chief Revenue Officer | Annuity Health

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